A campaign's Leads tab shows each lead's state. These are the reasons one waits, and what to do:
- Waiting for a missing field: the email uses a variable with no fallback, such as
{{companyName}}, and this lead has no value. Fill the field in, or give the variable a fallback ({{companyName | your team}}); it then goes out by itself. Nobody ever gets "Hi ,". - Waiting for a security check: mailzy is checking the company's mail records, usually for a few minutes after the lead is added. See security gateways.
Other reasons a lead hasn't gone out yet
- It's outside the campaign's sending days and hours (or the lead's own, with local time on), or a public holiday the schedule skips.
- The campaign's mailboxes have sent their share for today; the rest go out on the next sending day.
- A mailbox is still ramping up: new mailboxes start with a few emails a day and add more each day.